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Section:  Customer services   Vacancy 200

Post:Customer Services Advisor (£12k - £14k) Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: Leicester
The announcement text: As the first point of contact for all Unicom customers we require confident and empathetic individuals to join our customer services department. As a predominantly inbound department your role will be to resolve a range of customer enquires including billing queries, fault diagnostics and broadband issues. Some outbound calls will be made when necessary, primarily providing fault updates and courtesy calls. In addition you will liaise with wholesale suppliers for fault resolutions and engineer appointments. This role offers excellent variety and the opportunity to develop your skills.

Benefits
• £12000 - £14000 starting salary (dependent on experience)
• Excellent personal incentive bonus scheme (Up to 10% salary bonus per year)
• 2 generous salary reviews per year.
• Up to 33 days holiday a year
• Newly refurbished, open plan offices
• Monday to Friday, 9am – 6pm
• Successful, expanding company
• Friendly atmosphere
• Regular subsidised social events
• Full and comprehensive 2 week introductory training in the role
• Continued structured training to help develop skills and abilities
• Brilliant promotional opportunities for motivated individuals

Contact information
Employer:
Email: 927@jobinmanchester.informnow.com
Phone: 01619464446
Publication date: 2009-04-02 16:11:04

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